Simple Syntax

Privacy Policy

Effective date: August 6, 2026

This Privacy Policy explains how Simple Syntax (“we,” “us,” or “our”) collects, uses, and protects information in connection with our services, including the calls, text messages, and online forms we use to communicate with you.

1. Information We Collect

Contact details you provide. Name, phone number, email, and mailing address submitted through our forms or when you contact us.
Inquiry information. Details about the products or services you’ve inquired about and any notes you share.
Communications. The content and metadata of calls and text messages between you and us, including phone numbers, timestamps, and message delivery status.

2. How We Use Information

To respond to your inquiry and provide quotes and services.
To contact you by phone and text about your request, where you have consented.
To operate, maintain, and improve our services.
To comply with legal obligations.

We do not sell your personal information.

3. Text Messaging (SMS)

If you provide your mobile number and opt in, Simple Syntax will send you customer-care and account-related text messages about your account, your orders, or an inquiry you submitted — for example, order and delivery updates, appointment or scheduling reminders, account notifications, follow-ups, quotes, and answers to your questions. These are transactional/customer-care messages; they are not marketing messages and are not sent on behalf of any third party. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. Consent to receive messages is not a condition of any purchase, and you may withdraw consent at any time.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

4. How We Share Information

We share information only with service providers who process it on our behalf to operate our services (for example, our telephony/SMS provider and hosting providers), and when required by law. We do not sell or rent your personal information.

As stated above, mobile information and SMS consent are never shared with third parties or affiliates for marketing or promotional purposes.

5. Data Retention & Security

We keep information for as long as needed to provide our services and meet legal obligations, and we use reasonable safeguards to protect it. No method of transmission or storage is completely secure.

6. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at dayneknudson@simple-syntax.com.

7. Changes

We may update this Policy from time to time and will revise the effective date above when we do.

8. Contact

Questions? Contact Simple Syntax at dayneknudson@simple-syntax.com.